Critical Incident Response & Trauma Support for Organisations and Communities

Supporting recovery after crisis and disaster events

At Enlightened Mind, we provide timely, trauma-informed support to organisations and communities affected by critical incidents such as workplace accidents, sudden deaths, bushfires, floods, community violence, or other mass trauma events. Our goal is to reduce psychological distress, promote resilience, and help people find a pathway back to stability and safety.

What Is a Critical Incident?

A critical incident is any sudden, unexpected event that causes emotional, psychological, or physical harm. In workplace and community settings, this might include:

  • Death or serious injury of a colleague
  • Exposure to violence or threat
  • Natural disasters (e.g. bushfires, floods, earthquakes)
  • Serious accidents on-site or in transit
  • Armed robberies or assaults
  • Mass trauma impacting a whole team, department, or community

While people react differently, it’s common for individuals to experience shock, confusion, grief, anxiety, guilt, or disconnection in the aftermath.

How Enlightened Mind Can Help

We offer rapid response and ongoing support following critical incidents. Our services are tailored to meet the needs of individuals, teams, and whole organisations, with a focus on:

✅ Psychological First Aid
✅ One-on-One Support Sessions
✅ Group Debriefings & Therapeutic Circles
✅ Resilience and Recovery Planning
✅ Post-Incident Follow-Up and Check-Ins
✅ Leadership Support & Team Reconnection

All support is grounded in trauma-informed care principles, with a focus on safety, choice, collaboration, trust, and empowerment.

ASSYST-Trained Crisis Intervention

As a practitioner trained in ASSYST (Acute Stress Syndrome Stabilization), I am equipped to provide early trauma intervention that helps reduce symptoms of acute stress and prevent long-term psychological harm. The ASSYST approach is gentle, non-intrusive, and designed to support the nervous system to return to a calmer, regulated state.

Why Critical Incident Support Matters

Responding well to trauma in the early stages is vital. It:

  • Reduces the risk of long-term psychological injury
  • Supports team cohesion and morale
  • Minimises disruption to productivity and culture
  • Demonstrates care and responsibility from leadership
  • Promotes healing and emotional safety

Community and Organisational Impact

We believe healing is not just individual — it’s collective. When communities and workplaces are supported after trauma, they can:

  • Rebuild trust and connection
  • Navigate grief and loss more gently
  • Move forward with renewed strength and understanding
  • Develop proactive plans for future resilience

Whether it’s a local council impacted by bushfires, a corporate team affected by a tragic loss, or a school community recovering from a traumatic incident — Enlightened Mind is here to walk beside you.

Book Support or Learn More

If your workplace or community has been impacted by a critical incident, we’re here to support you. To discuss how Enlightened Mind can assist, please reach out via the Contact Me section of this website. We will respond as soon as possible to explore how we can walk alongside your team in restoring wellbeing, safety, and connection.

Scroll to Top